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Privacy Policy

Last updated: February 4, 2026

1. Introduction

PaymentFast Inc. ("Company", "we", "our", or "us") operates PaymentFast (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring you have a positive experience on our Service. This policy outlines our data practices and your rights regarding your personal information.

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, make a purchase, or communicate with us. This may include:

  • Name and email address
  • Username and password
  • Billing and payment information
  • Company name and job title (if applicable)
  • Profile information you choose to provide (avatar, bio, etc.)
  • Communications you send to us

2.2 Usage and Analytics Data

We automatically collect certain information when you use the Service:

  • Device information (browser type, operating system, device ID)
  • IP address and geolocation data
  • Pages visited, features used, and time spent on the Service
  • Referring URLs and exit pages
  • Session duration and activity timestamps
  • Clicks, scrolls, and interaction patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience:

  • Essential Cookies: Required for basic functionality like authentication and security
  • Analytics Cookies: Help us understand how you use the Service and improve performance
  • Preference Cookies: Remember your settings and preferences (theme, language, etc.)
  • Marketing Cookies: Track your activity to deliver relevant advertisements

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain the Service: Process transactions, create and manage your account, deliver features
  • Improve and optimize: Analyze usage patterns, identify bugs, develop new features
  • Communicate with you: Send updates, respond to inquiries, provide customer support
  • Marketing and promotions: Send newsletters, promotional offers, and product updates (with your consent)
  • Security and fraud prevention: Detect and prevent unauthorized access, abuse, or fraudulent activity
  • Legal compliance: Comply with legal obligations, enforce our terms, protect our rights
  • Personalization: Tailor content and recommendations to your interests and preferences

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who provide services on our behalf:

  • Payment processors (e.g., Stripe) for billing and payments
  • Cloud hosting providers for data storage and infrastructure
  • Analytics providers to understand Service usage
  • Email service providers for communications
  • Customer support platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.3 Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Protect the security of the Service

4.4 With Your Consent

We may share your information for other purposes with your explicit consent or at your direction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

We may retain anonymized or aggregated data indefinitely for analytics, research, and improvement of the Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and security
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, machine-readable format.

7.2 Correction

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or updating your communication preferences.

7.5 Cookie Preferences

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect Service functionality.

To exercise any of these rights, please contact us at support@paymentfast.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

By using the Service, you consent to the transfer of your information to countries outside your country of residence.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to delete such information from our systems.

If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information as quickly as possible.

10. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

This Privacy Policy does not apply to information collected by third-party websites or services linked from our Service.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete your personal information
  • Right to opt-out of the sale of your personal information
  • Right to non-discrimination for exercising your privacy rights

We do not sell your personal information to third parties. To exercise your CCPA rights, please contact us at support@paymentfast.com.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time (where processing is based on consent)
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes: consent, contract performance, legal obligations, and legitimate interests. To exercise your GDPR rights, please contact us at support@paymentfast.com.

13. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. We currently do not respond to Do Not Track signals. However, you can manage cookies and tracking technologies through your browser settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving privacy concerns in a timely and transparent manner.